Recovery trucks are stationed across the city rather than run from one depot, so the nearest driver takes the job. Pick your area for how access, parking and traffic are handled there.
Everywhere else in Dubai, Sharjah and Ajman is covered on the same number — these are simply the areas with the most volume.
Two cars can break down a kilometre apart and need completely different equipment. A car in a Marina basement with 2.1 metres of clearance cannot be loaded by the same flatbed that handles a breakdown on Sheikh Zayed Road, and a car boxed in by double parking in Deira needs a wheel-lift and a driver who knows which lane he can reverse into.
That is why the dispatcher asks three things: where exactly you are, whether the car still rolls, and what is above you. With those answers the right unit leaves the yard first time, which is the whole difference between a 25 minute job and a second callout.
Tower basements, tight ramps and the Sheikh Zayed exits at 32 and 34.
Cluster roads A to Y, single-lane loops and basement ramps.
Dubai Mall parking levels, Boulevard basements and Financial Centre Road.
Marasi Drive towers and the Al Khail Road slip roads.
Narrow lanes, double parking and the Al Maktoum Bridge corridor.
Meena Bazaar, Al Mankhool and the Al Fahidi one-way streets.
All of Dubai, plus Sharjah and Ajman. The ten areas listed here have their own page because they are where we are called most.
Usually 20 to 30 minutes inside Dubai. Outer areas and other emirates take longer, and you are given the arrival time on the call.
The price is based on distance and time of day, and you hear it before the truck moves. There is no callout fee if you decide not to go ahead.
Yes. The list is not a limit, it is just where the volume is. Call with your location and the nearest available driver is sent.
One line for recovery, towing and truck rental. Answered 24 hours, every day of the year.