A technician comes to you, fits the spare or repairs the puncture, and you drive away. On a hard shoulder in summer heat that is a far better outcome than kneeling next to traffic with a scissor jack.
Tap your situation — it dials the dispatcher straight away.
Call 052 686 1786 and a mobile tyre unit comes to you, day or night, usually within 25 minutes. Your spare is fitted on the spot, or a puncture is repaired where possible. If there is no usable spare, the car is recovered to a tyre shop.
Tell the dispatcher your location, vehicle and what happened. You get a price and an arrival time on the same call.
Whoever is closest gets the job. Share your pin on WhatsApp and the driver contacts you directly.
Fixed on the spot where possible, or taken to your garage, home or a workshop we recommend.
A clean puncture in the tread can usually be plugged or patched on the spot. A cut in the sidewall cannot be repaired safely, and neither can a tyre that has been driven on flat — the internal structure is already gone even if it looks intact.
If the wheel itself is bent or two tyres are damaged, changing on the roadside is not the answer. In that case a recovery truck takes the car to a tyre shop instead, and the technician tells you which situation you are in before you pay for anything.
Correct jacking points and torque, so nothing is damaged and nothing works loose.
Tread punctures plugged or patched at your location where it is safe to do so.
Seized or over-torqued nuts loosened with the right tools rather than force.
Told straight whether the tyre can be repaired or must be replaced.
If the wheel is damaged or there is no usable spare, the car is towed to a tyre shop.
Nearest available driver is sent, which is why arrival is usually 20 to 30 minutes inside Dubai. Sharjah and Ajman are covered on the same line.
Distance, vehicle type and time of day set the price. You hear the figure on the call and nothing is added afterwards. No callout charge if you decide not to go ahead.
Yes. If the puncture can be repaired on the spot we do that; if not, the car is recovered to a tyre shop.
Quoted on the call based on location and time of day. Repairs and replacements are priced separately and told to you first.
No. A sidewall cut is not safely repairable — the tyre has to be replaced.
Usually within 25 minutes inside Dubai, longer for outer areas and other emirates.
Maximum 80 km/h, short distances only, and straight to a tyre shop.
Yes, with hazard lights, cones and a warning triangle. Stand behind the barrier while the work is done.
One line for recovery, towing and truck rental. Answered 24 hours, every day of the year.