1. Introduction
Welcome to Dubai Truck Pickup ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our pickup truck rental services in Dubai, UAE.
By accessing or using our website and services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access the site.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out our contact or booking form
- Send us a WhatsApp message
- Call us directly
- Subscribe to our newsletter
This information may include:
- Your name
- Email address
- Phone number
- Delivery/pickup address
- Type of service requested
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on each page
- Referring website addresses
3. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide and maintain our pickup truck rental services
- To process your booking requests
- To communicate with you about your rental
- To send you promotional materials (with your consent)
- To improve our website and services
- To comply with legal obligations
4. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Our professional drivers who will deliver your goods
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you use our website. You can choose to disable cookies through your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites, including Google Maps. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Your Rights
Under UAE data protection laws, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt-out of marketing communications
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete it promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Phone: 056 653 6469
- WhatsApp: +971 56 653 6469
- Location: Dubai, United Arab Emirates